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HamzaRahahleh's avatar
HamzaRahahleh
Copper Contributor
Nov 18, 2022

Blank page when try to access windows security settings

I want to disable windows antivirus to run a setup that I have downloaded but it gives me a blank page, any solution, please 

6 Replies

  • harshagrawal10's avatar
    harshagrawal10
    Copper Contributor

    Hey there! I’ve seen a few people run into this issue where the Windows Security settings just show a blank page. Here are a few things you can try to fix it:

     

    1. Update Windows

    Go to Settings > Windows Update > Check for updates and make sure everything is up to date. Sometimes updates patch bugs in the Windows Security app.

     

     

    2. Re-register Windows Security App

    Open PowerShell as Administrator and run the following command to reset the Windows Security app:

     

     

     

    Get-AppxPackage Microsoft.SecHealthUI -AllUsers | Reset-AppxPackage

     

    After running it, restart your PC and see if the issue is resolved.

     

    3. Check for Corrupted System Files

    Open Command Prompt as Administrator and run these two commands one after another:

     

     

     

    sfc /scannow

     

    Then:

     

    DISM /Online /Cleanup-Image /RestoreHealth

     

    Once both are done, restart your PC.

     

    These steps usually fix the blank screen issue. Hope this helps!

    • Len Raphael's avatar
      Len Raphael
      Copper Contributor

      appreciate the suggestions. i had already all of those before posting :)

  • Len Raphael's avatar
    Len Raphael
    Copper Contributor

    on one of my win 11 machines similar issue. screen doesnt go blank. just get a message like "not available'

    tried the powershell cmd and ran it wo error but didn't help. 

  • Try this PowerShell command, see if this helps:

    Get-AppxPackage Microsoft.SecHealthUI -AllUsers | Reset-AppxPackage
    • Len Raphael's avatar
      Len Raphael
      Copper Contributor

      installed MS Powershell 7-64, ran it with the argument you suggested.
      i'm windows admin

      Got  "Get-AppxPackage: Access is denied" message

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