Forum Discussion

Copper Contributor

Mar 17, 2022

KB5011487 failed to install

Hello, I have been having this issue for a while now. This update, KB5011487, failed to install during restarting. After restarting, the windows says "failed to update ...". Windows update troubl...

tmadrid
Mar 17, 2022
Try this article https://windows101tricks.com/windows-update-failed/

marcosmcm

Copper Contributor

Helohomeuser1 ,

I'm not sure I understood your message. Did you use media creation tool to update to windows 10 version 21H2 and that fixed the KB5011487 installation problem?

I tried to install KB5011487 using Windows Update Catalog Website but when I clicked on the link bellow and nothing happened, the file was not downloaded.

tmadrid

Copper Contributor

Mar 18, 2022

marcosmcm

what internet browser are you using? try using Edge to do this the download

howdyrichard
Copper Contributor
Mar 18, 2022
This update slowed my PC down considerableytmadrid
- tmadrid
  Copper Contributor
  Mar 18, 2022
  what version of windows are you running? 21h1? 21h2?
  - howdyrichard
    Copper Contributor
    Mar 19, 2022
    tmadrid
    21H2 - Since removing KB5011487, my PC is back to full speed! Now I do not want to reinstall it but Windows Update wants to. How can I suppress this update but install later ones?
marcosmcm
Copper Contributor
Mar 18, 2022
I was using Chrome. It initiated the download eventually. It took forever though.
- tmadrid
  Copper Contributor
  Mar 18, 2022
  Ya i've always had issues using it in Chrome for whatever reason. Glad it worked for you
  - marcosmcm
    Copper Contributor
    Mar 18, 2022
    tmadrid
    The download worked but it is not installing. The progress bar is stalled in this position for hours:
    Do you think updating my windows 10 to the 21H2 version woud help?

Forum Discussion

KB5011487 failed to install

Share

Resources