Forum Discussion
MicrosoftUnable to launch Salesforce Login Pop-up
I am facing the problem when I try to login from copilot for sales side panel.
Please give an idea to fix it.
Error Code below, it happens when I click sign in production in side panel beforce input user ID and pass.
"errorCodeName": "Microsoft.SalesProductivity.CRMProxy.ConnectionErrorCode.PowerAppsConnectionApiError",
"message": "Copy the error details here, then share them with your admin or Microsoft support and ask if they can help you resolve this issue.",
"title": "Something went wrong",
"properties": {},
"troubleshootingLink": null,
"sessionId": "655ef7b5-3504-4430-945b-c64bbbaf6cb3",
"activityId": "61c173cf-6deb-4d95-8cf5-305689079fd5"
}
4 Replies
I am having the same issue with Copilot for Service in Outlook - every time try to sign in to Salesforce CRM it gives this error message, and no one thus far has provided a resolution.
Hi dooon1208 did you manage to solve this issue?
I got the same error. HAve u found any fix?
Have you tried clearing your cache and login again to the copilot? Copilot is not responding what I can see from the Screenshot you have attached please try to clear the cache from the browser and try it again. also try from a different browser once and post here what is the result. Someone from the Community will be able to give you the solution here
