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Universal Print - MacOS
How could MacOS print to MS Universal Printers?
I have been using the cloud print function under OneDrive to print to the MS Universal Printers.
Somehow the cloud printer list is no longer exist recently.
Anyone can share how do you print to universal printers from MacOS?
From Microsoft support the two ways to get UP printers to show up in OneDrive based on the issues we are having are currently.
1) Search For It: Seriously, in the "Printer" field just type three or four letters of the printer's name and you should find one or more printers.
Why: At some point in the last few months Microsoft must have decided a dropdown showing every printer is not workable. So now you have to search to find any printers --even if you only have a very few available like us. Because of this I renamed all of our queues to have the word "Printer" at the end and so I can instruct the users to type "Printer" or even just "Pri" to see all of our printers. This might make sense for new uses when they have an empty box and see "search" in it. Of course, you probably then also need to have your printers labeled with a name or a list of them they can find. In any case, for us it appeared that the dropdown just stopped working. It now, unfortunately for use, just shows your last few already searched for and used printers.2) Print in Excel First: Seriously... again... if you are getting the error "We couldn't find any printers..." error (see my other post for screenshot), then do the following. Find or create a new Excel online document, choose print, select a UP printer since Excel online supports UP and they do show up. Print anything to any UP printer. Congratulations, you fixed it. I confirmed that this gets rid of the error and now for this user the printers will show up (if they know to search for them as discussed above) from the UP OneDrive Print menu for all supported document types.
Why: Apparently, it's a bug that eventually will be fixed. Until it is, flip the Excel online printing light switch on and then off again and things will work after that. I was told this should be fixed within approximately 30 days.
21 Replies
looks like the roadmap was updated:
https://www.microsoft.com/en-us/microsoft-365/roadmap?filters=&searchterms=124785
Preview Available: January 2024Rollout Start: June 2024Heres to hoping!From Microsoft support the two ways to get UP printers to show up in OneDrive based on the issues we are having are currently.
1) Search For It: Seriously, in the "Printer" field just type three or four letters of the printer's name and you should find one or more printers.
Why: At some point in the last few months Microsoft must have decided a dropdown showing every printer is not workable. So now you have to search to find any printers --even if you only have a very few available like us. Because of this I renamed all of our queues to have the word "Printer" at the end and so I can instruct the users to type "Printer" or even just "Pri" to see all of our printers. This might make sense for new uses when they have an empty box and see "search" in it. Of course, you probably then also need to have your printers labeled with a name or a list of them they can find. In any case, for us it appeared that the dropdown just stopped working. It now, unfortunately for use, just shows your last few already searched for and used printers.2) Print in Excel First: Seriously... again... if you are getting the error "We couldn't find any printers..." error (see my other post for screenshot), then do the following. Find or create a new Excel online document, choose print, select a UP printer since Excel online supports UP and they do show up. Print anything to any UP printer. Congratulations, you fixed it. I confirmed that this gets rid of the error and now for this user the printers will show up (if they know to search for them as discussed above) from the UP OneDrive Print menu for all supported document types.
Why: Apparently, it's a bug that eventually will be fixed. Until it is, flip the Excel online printing light switch on and then off again and things will work after that. I was told this should be fixed within approximately 30 days.The universal print app for Mac is now available, but having installed it, we can not see our test printer.
Anyone else have this issue? Anything we need to do to enable for Mac?
Pro tip to myself and anyone else testing, put location information against the printer like the room its in and the city ect, then it will show 🙂 Drogon1635
- Thanks. Solution 2 is working. The user printed from Excel online first and then the printer list came up from onedrive. Thanks a lot for your help. Much appreciated!!
- I am patiently waiting to be able to roll this out... Id sure appreciate an update from the MS side. Why have the roadmap tracking if no one updates it?
Actually, if you are using OneDrive cloud print then you are just a web browser so Mac/PC shouldn't matter. We are having the same issues with our four Universal Print queues shared with all of our students. Sometimes they show up and sometimes/mostly they don't. I think they may even be showing up differently in Edge and Chrome, though I can't reproduce that.
Having said this, try to open an Excel online file and choose print. All four of my Universal Print queues show up there even though only one print queue shows up under the OneDrive online print menu. I know a workaround that requires you to create and edit documents in Excel isn't that helpful, but I do wonder if you will also see your entire printer listed since Excel online for some reason is the first app to support Universal Print queues.Thanks Cimedaca
Online print used to work few months ago and we could search for the printers.
Somehow it just stopped working, when we tried to click cloud print, it just shown up "We couldnt find any printers that support the document format you are trying to print" and it is happening to all the files like excel, word, text, etc. 😞
- The roadmap shows MacOS support for Univeral Print will be Preview Available: July 2023 and Rollout Start: September 2023.....the preview never came. So we're all in the dark here. Roadmap link: https://www.microsoft.com/en-us/microsoft-365/roadmap?filters=&searchterms=124785
- Saurabh_Bansal
Microsoft
dalcock Print from MacOS has taken longer than expected. We have been working on getting the required approvals for making the app available in Mac's App store and are (hopefully) very close to getting it approved. However, due to upcoming holidays it could take further more time. We are targeting Q1 of CY2024 now. We will update the roadmap to reflect the same.
Want to experience it? Check out - Universal Print Guided Simulation (regale.cloud)
You can read this recent blog too - Universal Print makes cloud printing truly “universal” | Windows IT Pro Blog (microsoft.com)
Thanks for being patient.
- Thanks. How could we join private preview to test the Universal Print on MacOS?
- Yeah, not sure if they will be rolled out anymore. We may need to switch to use IP to print.
