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Lycius's avatar
Lycius
Copper Contributor
Jan 31, 2022

Unable to reach app - Adaptive Cards

I've written some adaptive cards to track employee responses to tasks.  The adaptive card comes from the power automate 'Post an adaptive card and wait for a response' flow.  My card has a single but...
Adaptive Cards
microsoft teams
power automate
Lycius's avatar
Lycius
Copper Contributor
Feb 08, 2022

ChetanSharma-msft Definitely still happening.  We had one not work just now.

Prasad_Das-MSFT's avatar
Prasad_Das-MSFT
Icon for Microsoft rankMicrosoft
Feb 09, 2022

Lycius - We have tested the scenario again in both Teams web client and Teams Desktop Client(Microsoft Teams Version 1.5.00.3276 (64-bit). It was last updated on 03-02-2022) and its working in both cases.

  • Lycius's avatar
    Lycius
    Copper Contributor
    Feb 10, 2022

    Prasad_Das-MSFT 

    As I said, it's intermittent, it happened again at 10:24 and 10:30 AM this morning but worked with the previous 9 cards. As the problem is intermittent is there some way to review logs or information on my end and note when it occurs so I can send the logs to you? I had originally thought it had something to do with replying then processing the card but that's not always the case.  (The first example is missing the error because it only displays once and if you leave and return the button is just dead without the error appearing again when you click on it.)

    • Prasad_Das-MSFT's avatar
      Prasad_Das-MSFT
      Icon for Microsoft rankMicrosoft
      Feb 11, 2022

      Lycius -Could you please check the behaviour in Teams web client and if possible please share console logs?

      • Lycius's avatar
        Lycius
        Copper Contributor
        Feb 11, 2022

        Prasad_Das-MSFT This has the logs from the last day and a bit, as mentioned before the errors occurred close to 10:24 and 10:30 AM my time. (GMT -6 Saskatchewan)

        I will test the web client over the next few business days with the hope of either not running into the issue or encountering it again.  (If it's an issue specific to the desktop app at least we narrow it down.)

        Would logs from Power Automate be of any use for the runs containing the cards that have the error in Teams? 

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