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Teams button click gives the error and it hangs.
On click of button teams gets hanged and I am not able to click anything else
AyeshaKulsumSJ - Could you please try downgrading the version to Microsoft Teams Version 1.5.00.17004 (64-bit)-E and check again. User in Teams freezes when user clicks on "task/invoke" button - Stack Overflow thread confirmed that it works for them. We also tried setting up a sample at our end and it worked. Please find the recording at - https://github.com/microsoft/BotBuilder-Samples/issues/3695#issuecomment-1170880026.
Meghana-MSFT
Microsoft
MicrosoftAyeshaKulsumSJ - Could you please confirm if your issue is similar to these?
- Task modules not working in ms teams · Issue #3695 · microsoft/BotBuilder-Samples (github.com)
- Teams freezes when user clicks on "task/invoke" button - Stack Overflow
Was it working fine previously?
Hi Meghana-MSFT, Our issue is exactly similar to this https://stackoverflow.com/questions/72411184/teams-freezes-when-user-clicks-on-task-invoke-button
It's working for everyone except some random case and we are not able to reproduce. We are not getting any request to our server and we get these errors in console. when we checked card and button was correct. Can you please help us solve the issue and let me know if any further details required?
- Meghana-MSFTAyeshaKulsumSJ- There is latest update for teams. Could you please ask them to update and check with latest version? you mentioned that issue occurs in random cases for some users, Are all the users on same Teams version?
Meghana-MSFT I am just following up to check regarding the above issue. Issue still exists when button is clicked from APP or Browser and there is no API call sent to us but teams is getting hanged where I am not able to click anything after that. Either we have to reload Browser or reopen the app, I can help you with any further details required. Looking forward to hearing from you.
- Meghana-MSFT
AyeshaKulsumSJ - Could you please try downgrading the version to Microsoft Teams Version 1.5.00.17004 (64-bit)-E and check again. User in Teams freezes when user clicks on "task/invoke" button - Stack Overflow thread confirmed that it works for them. We also tried setting up a sample at our end and it worked. Please find the recording at - https://github.com/microsoft/BotBuilder-Samples/issues/3695#issuecomment-1170880026.
Hi Meghana-MSFT , Customer facing issue has latest version 1.5.00.17271 from the 24th of June and he is still encountering the issue. Issue exists from Microsoft teams app and also when opened from browser.