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Rabemampiandra's avatar
Rabemampiandra
Copper Contributor
Jul 29, 2022
Solved

How to get more information in CDRs "type": "peerToPeer"?

In image below, what I can retrieve till now, but I need  to see Jitter and  Loss information. ,
MS Graph API
teams
  • Meghana-MSFT's avatar
    Meghana-MSFT
    Aug 03, 2022

    Rabemampiandra  - Engineering team has said that a common cause of this behavior is a client network misconfiguration blocking client telemetry. In the group call case, the media is routed through a Teams service which reports its own telemetry, and this can populate these stats even if the client fails to send info. In the peer to peer case, there is no service component to report this telemetry. To verify if this is the actual reason the engineering team wants to investigate further with call id. Could you Please share the call id?

Keshav-MSFT's avatar
Keshav-MSFT
Icon for Microsoft rankMicrosoft
Aug 08, 2022
Hi Rabemampiandra please can you confirm you issue is resolved or still pending??
Meghana-MSFT's avatar
Meghana-MSFT
Icon for Microsoft rankMicrosoft
Aug 10, 2022

Rabemampiandra - 

Engineering team has said that the 2 call record IDs given are calls from Teams Web to Teams Web. Jitter and Packet Loss is not collected from these client types today. Engineering team is working to include them. We will keep you posted if there are any updates. 
 

Thanks, 

Meghana

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