Forum Discussion
Rabemampiandra
Jul 29, 2022Copper Contributor
How to get more information in CDRs "type": "peerToPeer"?
In image below, what I can retrieve till now, but I need to see Jitter and Loss information. ,
- Aug 03, 2022
Rabemampiandra - Engineering team has said that a common cause of this behavior is a client network misconfiguration blocking client telemetry. In the group call case, the media is routed through a Teams service which reports its own telemetry, and this can populate these stats even if the client fails to send info. In the peer to peer case, there is no service component to report this telemetry. To verify if this is the actual reason the engineering team wants to investigate further with call id. Could you Please share the call id?
Keshav-MSFT
Microsoft
Aug 08, 2022Hi Rabemampiandra please can you confirm you issue is resolved or still pending??
Meghana-MSFT
Microsoft
Aug 10, 2022Engineering team has said that the 2 call record IDs given are calls from Teams Web to Teams Web. Jitter and Packet Loss is not collected from these client types today. Engineering team is working to include them. We will keep you posted if there are any updates.
Thanks,
Meghana
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