Forum Discussion
Hero card does not load in Desktop MS Teams App, but It works fine in Web MS Teams version
- Apr 01, 2020
NadirRiyani - We could reproduce the issue on our side. Raised a bug for this.
Nikitha-MSFT Image I have already attached in the earlier requests. Let me share the steps, how my application works.
- Run Bot command. It will return one Hero card with one CardAction Button (i.e. Configure Button caption).
- On Button Click -> It will come to Event -> OnTeamsTaskModuleFetchAsync
- Code in event OnTeamsTaskModuleFetchAsync as below.
return new TaskModuleResponse
{
Task = new TaskModuleContinueResponse
{
Value = new TaskModuleTaskInfo()
{
Url = "www.website.com/configurepage",
Height = 410,
Title = "Configuration the App",
},
},
};
4. The above code will open one pop up as Task Module.
5. This webpage contains three text boxes and one button.
6. The user input would be saved in the database on button click event (resides under webpage).
Here the issue in Point no 4 (Pop up containing webpage)
MS Team Windows App - Pop up open with empty page. This behavior is not consistent. Some time it works fine and sometimes it does not work. I have attached a screenshot in an earlier communication. And I have shared image error in the Dev Preview environment.
MS Teams Web Version (chrome) - it works fine every time in MS Teams Web version.
That might be possible that you are not able to reproduce this issue because of it works fine in my environment too(since the last three days).
I would request you to keep this case open for further detailed investigation.
NadirRiyani - We could reproduce the issue on our side. Raised a bug for this.
- NadirRiyaniApr 06, 2020Brass Contributor
Nikitha-MSFT thank you for your response. Request you to please share an update as soon as this bug gets fixed.
- Nikitha-MSFTJan 20, 2021Former Employee
NadirRiyani - We are looking into it we don't have ETA to share when it will be available.
- Nikitha-MSFTJan 27, 2021Former Employee
Nikitha-MSFT - we are tracking it internally we don't have ETA to share when it will be fixed.