Forum Discussion

AnnSumner78's avatar
AnnSumner78
Copper Contributor
Apr 23, 2024

SUP Office 2019 products

Our Primary server does not have internet access, we manage our SUP by synchronising from a shared SUS server that has internet access and already has the M365\Office 2019 product enabled and can see the updates in the SUS Server catalogue.

 

We need to sync and patch office 2019, however when we enable the product on our primary server the sync takes hours and fails due "Failed to download file- "http://officecdn.microsoft.com/****" from internet. Using proxyserver - 1. Error = 12029".

 

How can we get around this issue, when we can not allow the primary server to access OfficeCDN?

  • AnnSumner78's avatar
    AnnSumner78
    Copper Contributor
    65 views and no response, how are other non internet connected primary servers able to use these products on the Software Update Point, there must be 1000's in the same situation?
  • ms_edrusi's avatar
    ms_edrusi
    Brass Contributor
    Hello Ann,
    Not sure if it is the same, but we have an offline environment where O365/Office updates fail until we decline any updates with "Preview" in the name.
    Try at your own risk.

Resources