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AmadeoLandero's avatar
AmadeoLandero
Copper Contributor
Jan 29, 2024

Whiteboard doesn't work on Surface Hub 3

Hi,   We have received the OPS for Hub 3, and we have configured it correctly with a Microsoft Teams Room Pro license. However, Whiteboard is not functioning properly. When you access it, it attemp...
cezarcretu's avatar
cezarcretu
Icon for Microsoft rankMicrosoft
Jan 29, 2024

Hello AmadeoLandero,

 

That doesn't look like a misconfiguration so it's best you open a support ticket here to get assistance.

 

Thank you,

Cezar

Surface519's avatar
Surface519
Copper Contributor
Jan 30, 2024

cezarcretu hi we are facing the same issue, during the Teams meeting whiteboard is working but when we open whiteboard directly which is on the dashboard of MTR, its not working.

 

please help with the solution 

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