Forum Discussion
Unable to download videos
Hi there, One of my clients is unable to download his uploaded content from Microsoft Stream and either gets the attached error message - "The requested resource was not found" or cannot download...
Marc Mroz
Microsoft
MicrosoftCarlyM - I'm sorry you are running into an issue. This shouldn't happen and I don't know of any known issues in this area right now.
Can you or your O365 admin open up a support ticket so we can investigate. Make sure to reproduce the issue, and then go to ? > About Microsoft Stream and copy the Session ID and data center info to include in the ticket.
I'm hoping we can track down the problem after support investigates.