Forum Discussion
Students can not watch video
Good morning,
I am an instructor and we have "class" every morning that is recorded. When my students try to watch the video at a later time they get "user token invalid" does anyone have any ideas what this is about?
2 Replies
- Usually this happens if you open the link and let it sit for awhile and your security token expires. refreshing the browser usually will correct the issue?
- Hi Brenda0810
See this guide here
https://microsoft365pro.co.uk/2020/03/30/teams-fightcorona-in-the-meeting-playing-video-with-audio/
1.) Can students access videos any way like in this article?
2.) Are all the students in the same Office 365 tenant as you? Or are you in a different tenant?
3.) Do they all have permissions on that video? Have you checked on the video within Microsoft Stream?
Let me know how you get on
Best, Chris
