Forum Discussion
Stream admin unable to see all videos in a tenant
What is the best approach to troubleshoot this issue?
A user uploaded a video which can be seen by certain users. Stream admin (global tenant admin) is unable to locate the video or access the video using a URL (access denied).
Thank you for your assistance.
2 Replies
- Try the Switch Admin mode button.
It is located below the settings wheel, and next to the buttons for uploading video, inviting, etc.hambrosi Thank you but your suggestion doesn't help. We had an open case with Microsoft and the result was that even the admin needs to have license/subscription for the Streams in order to be able to see and manage the content. Not the best from a security perspective but for us the case closed:-)
