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EdithAlderette's avatar
EdithAlderette
Copper Contributor
Feb 12, 2021

SOLUTION: Missing Teams Video Recordings!!

It took some digging, but for those of you who are unable to find your Teams Meeting videos in your Stream (where they have been stored previously), it turns out that MS is phasing in a process of those videos now being stored in either your One Drive for Business or your Sharepoint. This started happening at the beginning of the year. 

I'm sure your IT department was alerted, but you may not have gotten the memo. 

If you're looking for your video, check your Teams chat log. There may be a listing titled the same as the name of your meeting. The video is there!

So your videos aren't lost... they're just stored in a new place. 

Here's where I found the answer: https://docs.microsoft.com/en-us/microsoftteams/tmr-meeting-recording-change

  • Admin_MPL's avatar
    Admin_MPL
    Copper Contributor

    But if the download failed? where is the asycn temp folder where the recording is storaged? 

  • Danniel1976's avatar
    Danniel1976
    Copper Contributor
    I see some of my recorded meetings, but when my OneDrive runs out of space, what happens? Where will the recording be saved next?
    • EdithAlderette's avatar
      EdithAlderette
      Copper Contributor

      Danniel1976 The only answer I see in that document is maaaaybe(?) this:

       

       Note

      If a Teams meeting recording fails to successfully upload to OneDrive/SharePoint, the recording will instead be temporarily saved to Azure Media Services (AMS). Once stored in AMS, no retry attempts are made to automatically upload the recording to OneDrive/SharePoint or Stream.

      Meeting recordings stored in AMS are available for 21 days before being automatically deleted. Users can download the video from AMS if they need to keep a copy.

       

       



       

      • Jeroen4444's avatar
        Jeroen4444
        Copper Contributor

        EdithAlderette the Teams video chats are stored in AMS. How can users (or admins) access these video files?  

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