Forum Discussion
EdithAlderette
Feb 12, 2021Copper Contributor
SOLUTION: Missing Teams Video Recordings!!
It took some digging, but for those of you who are unable to find your Teams Meeting videos in your Stream (where they have been stored previously), it turns out that MS is phasing in a process of those videos now being stored in either your One Drive for Business or your Sharepoint. This started happening at the beginning of the year.
I'm sure your IT department was alerted, but you may not have gotten the memo.
If you're looking for your video, check your Teams chat log. There may be a listing titled the same as the name of your meeting. The video is there!
So your videos aren't lost... they're just stored in a new place.
Here's where I found the answer: https://docs.microsoft.com/en-us/microsoftteams/tmr-meeting-recording-change
- Admin_MPLCopper Contributor
But if the download failed? where is the asycn temp folder where the recording is storaged?
- Danniel1976Copper ContributorI see some of my recorded meetings, but when my OneDrive runs out of space, what happens? Where will the recording be saved next?
- EdithAlderetteCopper Contributor
Danniel1976 The only answer I see in that document is maaaaybe(?) this:
Note
If a Teams meeting recording fails to successfully upload to OneDrive/SharePoint, the recording will instead be temporarily saved to Azure Media Services (AMS). Once stored in AMS, no retry attempts are made to automatically upload the recording to OneDrive/SharePoint or Stream.
Meeting recordings stored in AMS are available for 21 days before being automatically deleted. Users can download the video from AMS if they need to keep a copy.
- Jeroen4444Copper Contributor
EdithAlderette the Teams video chats are stored in AMS. How can users (or admins) access these video files?