Forum Discussion
htrang
Sep 21, 2020Copper Contributor
Replacement video stuck at 0% processing
I have a video in Stream and went to replace it with a new video that contains updated training content. However, the replacement video is stuck at 0% processing. I do not want to delete the video an...
- Sep 22, 2020Hello. Could you open a support ticket so that we can investigate the issue? Replace jobs that fail to process will time out after 48 hours, at which point you can try again. Thanks.
Daniel1102
Sep 10, 2021Copper Contributor
Hi htrang,
I know it is too late for you maybe, but just today I struggled with this issue myself.
I found this solution, also here in the forum, to "replace (corrupt) video"
https://web.microsoftstream.com/videoupdate/<VIDEOID>?open=ReplaceVideo
(see original post: https://techcommunity.microsoft.com/t5/microsoft-stream-forum/replace-video-upload-frozen/m-p/1620829/highlight/true#M5858)