Forum Discussion
Replacement video stuck at 0% processing
I have a video in Stream and went to replace it with a new video that contains updated training content. However, the replacement video is stuck at 0% processing. I do not want to delete the video and create a new one as this will then remove all details and statistics of the current video. Help! garrettbronner
- Hello. Could you open a support ticket so that we can investigate the issue? Replace jobs that fail to process will time out after 48 hours, at which point you can try again. Thanks.
Dwyane GeorgeMicrosoft
Hello. Could you open a support ticket so that we can investigate the issue? Replace jobs that fail to process will time out after 48 hours, at which point you can try again. Thanks.Thank you! Dwyane George
Hi htrang,
I know it is too late for you maybe, but just today I struggled with this issue myself.
I found this solution, also here in the forum, to "replace (corrupt) video"
https://web.microsoftstream.com/videoupdate/<VIDEOID>?open=ReplaceVideo(see original post: https://techcommunity.microsoft.com/t5/microsoft-stream-forum/replace-video-upload-frozen/m-p/1620829/highlight/true#M5858)
