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Sachin RANKA's avatar
Sachin RANKA
Iron Contributor
Nov 23, 2018
Solved

Access Denied on http://products.office.com/microsoft-stream page

Hello Marc Mroz, How about"products.office.com" should this also be added as trusted site?  I am on IE 11 (version  - 11.0.96) and get Access Denied message. The Same stream URL works good on Chr...
  • Marc Mroz's avatar
    Marc Mroz
    Nov 26, 2018

    Sachin RANKA - This error you are hitting is a new issue that was introduce around Wed and we are working on a deployment to fix this issue.

     

    You only hit this issue if you click a link to Stream and you aren't logged in to Stream yet. Once you are logged into Stream you won't hit this issue.

     

    We changed up our login flow slightly to take the Stream marketing page out of the flow but in a recent hot fix that change got reverted and ended up with this broken flow you are seeing now. We are putting back that code now as we speak and seeing if there is something quicker we can do as a temporary fix, before the code change hits later this week. 

Igor Sila's avatar
Igor Sila
Iron Contributor
Dec 05, 2018

Hi Marc Mroz - has this issue been resolved?

Marc Mroz's avatar
Marc Mroz
Icon for Microsoft rankMicrosoft
Dec 05, 2018

Yes this issue is fully resolved now. Sorry for the issue.

 

Unfortunately Stream is not connected to the Office 365 Service Health Dashboard. We have a project around that tentatively slated for Q1 2019. In the meantime we put together this process to help notify you of wider affecting issues like this one.

 

Process is documented here: https://docs.microsoft.com/en-us/stream/service-updates#service-health

Specific service updates will be posted here now: https://aka.ms/StreamServiceUpdates

 

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