Forum Discussion
Caller ID Manipulation options
I have been asked "If it is possible to set" a more traditional Caller ID with a name of a person or the Company as outbound caller ID. I see that I can change the individual outbound caller ID numb...
Hello
In order to do this your ITSP must be able to register your number in the CNAM database. At the moment I do not believe that Cloud PBX has this capability.
If you are on-prem or hybrid or CCE you may be able to speak to your ITSP to enquire about this. Unfortunately, this will be a carrier feature and even though you could manipulate the TO field in the SIP Invite sent from your SBC the carrier would strip it. But even if they don't, the whole world doesnt yet run on SIP so it wouldn't matter anyway. For this you'd need the CNAM database.
thanks
