Forum Discussion

Shannon503's avatar
Shannon503
Copper Contributor
Aug 14, 2023

Your file isn't XML-compliant

Has anyone encountered this error message before, or knows what it means and how to correct it?

What happened:

  • We acquired a company, and I accidentally overwrote our root site. (I accidentally migrated acquired company's root site over our company's root site.)
  • We did a carbonite restore of the root site, which reverted everything back.
  • And now when I go to the home page (companyname.sharepoint.com) it comes up with this error message (see above screenshot).
  • I can get to the Search page (https://companyname.sharepoint.com/search) and conduct searches.
  • I'm able to get into the Site Manager screen (sitemanager.aspx) and pull up the Site Master Gallery and preview the Seattle master page.

 

I inherited this SharePoint site from the previous person in-charge, which is no longer with the company so I don't have any background knowledge of how they created it. However, I spoke to the IT Manager, and he did mention the previous person made some custom changes to the SharePoint template, whatever that means. We have no idea what was made. 

No RepliesBe the first to reply

Resources