Forum Discussion
Austen_E
Sep 13, 2021Brass Contributor
Transparent Image Displays Incorrectly
UPDATE: The fix seems to be to do nothing, wait a couple days, and then try again and maybe it will work miraculously. Not exactly satisfying but good enough for me right now. Hi team, I am p...
- Sep 15, 2021Thank you! Unfortunately I tested a similar option back at the start. The issue was replicating with any transparent image (including ones not created by me).
However, and most curiously - this morning I had to update the graphic as we had moved further along the timeline, and tested it with a transparent background and it worked as intended! This seems to have worked for other transparent test images I tried as well.
The fix seems to be: do nothing, wait a couple days, and then try again and maybe it will work miraculously. Not exactly satisfying but good enough for me right now.
Austen_E
Sep 14, 2021Brass Contributor
Yes the white background is a good temporary workaround (can be achieved easier by simply changing the background colour for the elements in PowerPoint) - but it would be ideal if I could figure out a way to get the Sharepoint page to correctly display the transparent background (so the figures blend into the page background, rather than displaying on a white box).
suvi-15
Sep 15, 2021Brass Contributor
May be you can use some online tools to make it as transparent image and try to upload well it work for me.
- Austen_ESep 15, 2021Brass ContributorThank you! Unfortunately I tested a similar option back at the start. The issue was replicating with any transparent image (including ones not created by me).
However, and most curiously - this morning I had to update the graphic as we had moved further along the timeline, and tested it with a transparent background and it worked as intended! This seems to have worked for other transparent test images I tried as well.
The fix seems to be: do nothing, wait a couple days, and then try again and maybe it will work miraculously. Not exactly satisfying but good enough for me right now.- Austen_EJun 07, 2022Brass Contributor
Update 7JUN22 - the undesired behaviour is back, and I've had to swap to white backgrounds to avoid the transparent images incorrectly appearing w/ black backgrounds.
If they miraculously start working again, I'll post here, but this remains an unfixed issue.
- Victoria SymonsSep 07, 2022Brass ContributorSharePoint is showing my transparent pngs with a grey background. Doesn't seem to be just a global admin thing as I have tested with a user account and I get the same problem. Nor is it to do with targeted release as suggested in another post. This is very irritating as making my pages look rubbish.