Forum Discussion
SharePoint Online Quick Launch doesn't change when site changes.
Hi, In SPO, using the modern UI, and Private sites. We are having a problem with the Quick Launch not changing when the site changes. This behavior is not consistent, but it is truly confusing the...
- I would also look into submitting a ticket to Microsoft in case. See if you can replicate the issue, and show it, recommend a video like I did in my linked post, to help them see the issue, also post it here incase Steve Zhang see's this and can respond.
I've had this issue with the cog wheel awhile back and reported it as a bug and it got fixed fairly quickly. It's something with how they are improving performance with page caching but I've seen this happen frequently with the context not changing. Let me see if I can find the post, and I'll see if I can mention people in that post to see if they can look into this issue as well.
- Thanks, Christopher. I look forward to getting this fixed. It's driving my users batty, and the President is expecting me to fix it quickly (of course!) but I expect there's not much I can do about it on my end.
- I would also look into submitting a ticket to Microsoft in case. See if you can replicate the issue, and show it, recommend a video like I did in my linked post, to help them see the issue, also post it here incase Steve Zhang see's this and can respond.
- I think I've done it. Ticket 10745853 started. MS is reproducing and aware of this thread.
Good times! ;-)
Thanks for all your help, Christopher, and especially for helping me to confirm I'm not crazy (well, about this, anyway).
Here is the post I was talking about: https://techcommunity.microsoft.com/t5/SharePoint/Quick-Links-or-links-to-other-sites-in-tenant-cause-Suite-Bar/m-p/121741
Steve Zhang you had looked into this previously with me in the past regarding the cog wheel. Seems like there might be a similar issue with the Quick launch bar when navigating to sites.
Deleted a work around that I used to use was creating tiny url's using URL shorten-er to force a new page which will keep the issue from happening, if you only have a few links that are used often you can look at this approach to hold you over.
- Thanks, Christopher. Unfortunately, we have 70 sites. Nobody uses them all, but everyone uses a subset of them all. I'll play with the concept, but it looks like MS should force a full page load every time, since so many parts are breaking. I think the caching idea makes sense, but the approach used had unintended consequences that seem to be cascading.
- Or at least make it a use option :).