Forum Discussion
john john
Aug 09, 2019Steel Contributor
How can we know which email address the external user used to register inside the office 365
From time to time we received many emails from external users that they received the following error when they try to sign-in to our sharepoint sites:- but when i check their usernames i ca...
Tanya Denton
Steel Contributor
ChrisWebbTech Completly agree with you Chris, we have a site collection for Customers and 99% of the time it is that their browser is signed in under a different account. Asking them to try private browser always does the job.
Aug 10, 2019
Well I mean I guess the screen does tell you exactly what to do 😉 lol. It could use a UI overhaul thou. Too much text. Most users don’t read that much lol.
- Tanya DentonAug 10, 2019Steel Contributorto be honest, never read the text myself, didn't release it tells you lol
- acmecollinsschoolAug 10, 2019Copper Contributoryou can use the have section in order to have a solution for your issue
I have also a blog which describes the solution for your issue https://www.acmecollinsschool.com/blog/- Tanya DentonAug 10, 2019Steel Contributor
acmecollinsschool cannot see a solution to the user's problem