Forum Discussion
Filtering by Person/Group does not return results
I clicked on "Person/Group" column and manually typed in a person's name. I waited for the results to appear and then clicked on the name I wanted. I can see in the header that 1 value has been selected. I then clicked "Apply" and was returned to the list with zero results. I clicked on the "Person/Group" column again and then scrolled down to find the name I wanted. I ticked the box and can now see in the header that 2 values have been selected. I clicked "Apply" and now can see the list filtered by the name I had just selected. Why is the first method or typing in name and selecting from list not working?
7 Replies
- Sounds like you possibly have 2 entries for the same user in your directory? Possibly a guest user or something that you may be selecting when searching?
ChrisWebbTech I randomly selected 3 different users, with the same result. I cannot confirm 100% if they have guest accounts too, but I do doubt it... how do I check this or what else can I do?
- Do you have your column settings to allow all users or some other option for available users you can use to populate the list?
