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RHCC-admin's avatar
RHCC-admin
Copper Contributor
Jan 18, 2019

Error: "Something's not right. The page you requested is temporarily unavailable..."

While in the SharePoint development phase, my global admin account started receiving an error message that prohibited me from having any access to my SharePoint site collection whatsoever. After 3 full business days with ZERO access, Microsoft has not diagnosed the problem or offered me a workaround or solution. In fact, they keep insisting that there is nothing wrong which is absolutely FALSE. At this point, I have created a brand new global admin user account - no access. I have logged out/in, cleared cookies and cache, tried to use different web browsers, restarted my device, installed Windows updates, and even tried to access the site using both accounts on a Mac operating system. Still, the error persists.
 
I committed to this product suite because of the 99.9% uptime guarantee - so much for that. Healthcare organizations, BEWARE!
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  • M18780's avatar
    M18780
    Copper Contributor
    Jul 12, 2020

    Anyone solved this problem? I have th e same issue and I cannot access to my onedrive which store many important files.

     

    RHCC-admin 

  • Vincent612's avatar
    Vincent612
    Copper Contributor
    Jul 11, 2020
    I have the same issue. Nothing work. How can I access to my account again?
    • andrija2470's avatar
      andrija2470
      Copper Contributor
      Nov 10, 2020

      @Vincent61Ich habe das gleiche Problem. Nichts. Wie kann ich wieder auf mein Konto?

  • 12pulse's avatar
    12pulse
    Copper Contributor
    Jul 06, 2020

    RHCC-admin I have exactly the same issue. Tried to change sync folder (from OS C: to Data Storage D:), but cannot log in. Go to OneDrive online (Web), found displaying "something wrong" and empty folders. What is going on with Famous MS??? 

  • Waqaarahsab's avatar
    Waqaarahsab
    Copper Contributor
    Jul 03, 2020

    It is the exact same problem here!,

    I have a student account with 5 Tb One Drive premium storage. but when I login to my normal account which is not premium, this error doesn't occur but with my premium account it shows this error. 

    And also during this period my One Drive icon at the taskbar was stuck at "Processing changes", and I could not sync my files because it says that sync was delayed due to high service usage. Once I retried it opened but I couldn't open any folders it said "The specified list is invalid" here is a screenshot

     

     

    Hopefully it gets fixed

    Thank you,

    Waqaar ahsab

     

    • Waqaarahsab's avatar
      Waqaarahsab
      Copper Contributor
      Jul 15, 2020

      Okay, so I think this is what the problem is. My account has been throttled or blocked. Throttled means you can't use One Drive for a specific period of time and blocked means you can no longer use one drive and if its blocked then you get a message in the admin center. One Drive is very strong and can handle many uploads at the same time but in rare cases the account gets automatically throttled due to extremely high service usage like 10 computers/servers uploading 1 TB of data at the same time. It might be only my account or everyone who uses my service provider. I can't really find out whether its blocked or not because I don't have access to admin page because I use a student account. here is the microsoft link: https://docs.microsoft.com/en-us/sharepoint/dev/general-development/how-to-avoid-getting-throttled-or-blocked-in-sharepoint-online

      • Msantosh1220's avatar
        Msantosh1220
        Copper Contributor
        Jan 15, 2023

        Hi Waqaarahsab, Thank you for giving your insights, it helped me a lot to understand what is the issue, I am also using a student account and have faced the same issue and was looking for right direction.

        Request you to, let me know if you were able to recover your data onedrive. It will help folks like use to retrive the data.

         

        Regards

        SM

    • thanhannguyen171's avatar
      thanhannguyen171
      Copper Contributor
      Jul 08, 2020
      tôi cũng gặp lỗi này, tôi cần cách khắc phục để cứu lại dữ liệu của mình
      • Le_Van_Duong's avatar
        Le_Van_Duong
        Copper Contributor
        Nov 20, 2022

        thanhannguyen171 Anh ơi, có khắc phục được cái này không? em cũng đang bị, không biết lấy lại dữ liệu bằng cách nào luôn đó.

      • Waqaarahsab's avatar
        Waqaarahsab
        Copper Contributor
        Jul 15, 2020

        12pulse yeah here is what microsoft says about this: https://docs.microsoft.com/en-us/sharepoint/dev/general-development/how-to-avoid-getting-throttled-or-blocked-in-sharepoint-online

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