Forum Discussion
Unspecified error when attempting to apply "Do Not Forward" in Outlook desktop
You'r right, it's been frustrating, mostly because I lost a potential client in the process. At no time with the partner tech support channel have they ever collected, asked for, or looked at these logs, and you would think that would be one of the most fundamental and routine things they would do. It wasn't until I posted here that Esaggese and you requested that information (and I provided Enrique with the ZIP'd logs privately), so I thank you both for taking your time and interest.
There are no errors posted in the AIP event log, only a single informational event related to the successful download of the AIP policy by Outlook.
Thanks for your help,
Bob
Very sorry to hear that. Unfortunate that support never asked for the logs. That would be (as I did here) one of the first things I would ask for in a case like this. I wish you the best and hope you will not experience this again. I am sure Esaggesewill be able to help you.
