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AtanasM's avatar
AtanasM
Iron Contributor
Nov 06, 2021

Some sensitivity labels are not shown in the desktop apps, when AIP client is installed

I created and published 5 sensitivity labels in Microsoft 365 Compliance Center.
Unfortunately on the desktop apps are shown only 3 from them if the Azure Information Protection client is installed. If the client is not installed, all 5 labels are shown.
Error message in Outlook: "Azure Information Protection cannot use this label, because it is configured for a protection template, which cannot be found".
All users are affected.
The issue don't exist by the Online versions.

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