Forum Discussion

Brass Contributor

Jun 27, 2020

Auto-Labelling is not working

Hi, I have set up Auto-Labelling to label all documents (one SharePoint site) which contain credit card details. I run the policy in the simulator for more than two days now, still, I can't switch o...

information protection and governance

microsoft information protection

PeterRising

MVP

Jun 29, 2020

Nip17 Ok, after 24 hours, my simulation ended promptly and I can turn my policy on.

If yours has not changed by now, I would suggest opening a ticket with Microsoft and ask them to check this for you.

Nip17

Brass Contributor

Jun 30, 2020

PeterRising

Thanks, Peter, yes I have already created a support ticket with them

Can you please confirm, the auto labeling won't classify pdf. When I test word, excel and ppt classified automatically, but not pdf. can you please check your tenancy.

Also, I know MS has mentioned content marking (watermark) won't support auto labeling, I think it is pretty bad at least when the user choose to open a document (which is auto classified ) on the desktop app it should display the watermark because online doesn't support watermark. your opinion?

Thanks.

harrythe3rd
Copper Contributor
Nov 05, 2021
Nip17 did you end up finding a solution? I have the same issue and the ticket open with Microsoft but they have not provided any solutions yet. Any policy I create will not get out of simulation mode and it's greyed out. What resolved your issue?