Forum Discussion

Copper Contributor

Feb 15, 2018

Solved

Users are not able to open Projects from O365 in Chrome to MS Project on the desktop

So we are running into an issue that appears may be attributed to a Chrome update. I am looking to gather feedback from others to see if you are experiencing the same issues as us. When a user...

Brian-Smith
Mar 05, 2018
The Win 7 and IE 11 issue was resolved over the weekend with a fix rolled out to the Project Online service. There are still similar symptoms related to Chrome and also some Protocol Handler version problmes that may look similar - but the IE 11 and Win 7 should be resolved now.

Jon Ostroushko

Copper Contributor

Feb 23, 2018

Uh oh, that is no good. So are you seeing the same thing in Windows 10 as well or just Windows 7?

Brian-Smith

Former Employee

Feb 23, 2018

*** Edit - I've since heard that KB4074736 didn't resolve the issue *** See Service Health dashboard and the Advisory under SharePoint Online SP129758 - Microsoft Project / Windows 7 issue

Just Windows 7 Jon, and we should be posting to Service Health Dashboard shortly. I've also heard that updating with KB4074736 may fix this - and the root of the problem was an earlier Windows security patch from 8/9 Feb - but still gathering data.

Brian-Smith
Former Employee
Feb 24, 2018
A posting to the Service Health dashboard has been made SP129758 - Microsoft Project / Windows 7 issue. This affects IE 11, Chrome has a different issue but same result - the project does not open (but for Chrome at least the client application does open).
- Brian-Smith
  Former Employee
  Mar 05, 2018
  The Win 7 and IE 11 issue was resolved over the weekend with a fix rolled out to the Project Online service. There are still similar symptoms related to Chrome and also some Protocol Handler version problmes that may look similar - but the IE 11 and Win 7 should be resolved now.