Forum Discussion

Jean-Francois_G's avatar
Jean-Francois_G
Copper Contributor
Oct 01, 2022

Error GeneralQueueJobFailed (26000) - UpdateSRA.UpdateSRAMessage when publishing a project

Hello,

For several days now we have been receiving errors when publishing a project, errors that can be found in the configuration part of project online (queue management). An example of an error is shown below:

General

  • Queue:

    • GeneralQueueJobFailed (26000) - UpdateSRA.UpdateSRAMessage. Details: id='26000'
      name='GeneralQueueJobFailed'
      uid='c06fe63b-5a3d-ed11-a540-00155d20fb18'
      JobUID='d0739d19-5a3d-ed11-a540-00155d20fb18'
      ComputerName='6be77fc4-76f0-41f2-8238-63fb8bb36f01'
      GroupType='UpdateSRA'
      MessageType='UpdateSRAMessage'
      MessageId='1'
      Stage=''
      CorrelationUID='46a668a0-d092-5000-6063-230534fb827c'
      For more details, check the ULS logs on machine 6be77fc4-76f0-41f2-8238-63fb8bb36f01 for entries with JobUID d0739d19-5a3d-ed11-a540-00155d20fb18.

How can we get the details of the ULS logs?

What does this type of error mean? Apparently it comes from resources and assignements but how can we get more detailed information? Is there any data corrupted in the DB here?

Thank you very much.

Online
Project
Project Desktop
  • Diego Pereira's avatar
    Diego Pereira
    Copper Contributor
    Dec 16, 2022
    Hi Jean, I had the same issue with a few customers.

    - First make sure there are no processes waiting to be executed on the queue, navigate there, and check all the pages, if you have the same project if something is running cancel everything.

    - After that, you can try to publish the project again and see what happens. If does not work I would suggest deleting the published version and republish the draft one, that will force the recreation of the information for the publish table and typically this step works.

    MS will not share the log with us, they can tell what is about if you open a ticket
    • Ariwibawa's avatar
      Ariwibawa
      Copper Contributor
      Oct 21, 2024
      This is working, getting 26000 error code without any visible error message.
      • RodFromm's avatar
        RodFromm
        Steel Contributor
        Oct 22, 2024

        Ariwibawa Review the recommended fixes previously mentioned in this thread first, then try the instructions listed below, provided by Microsoft, at your own risk. I have used them multiple times to resolve the 26000 error. 

         

        1. Open project in the Project desktop application 
        2.  Press Alt + F11 to open VBA Editor 
        3. Double click 'ThisProject (ProjectName)' and insert the following code: Publish Republish:=True 
        4. End Sub 
        5. Sub FullPublish() 
        6.  Click Run 
        7.  Wait for the project to publish successfully. You can monitor the progress at the bottom of the screen. 
        8. As a test, Publish the project again in MSP Desktop 
        9. Remove VBA code added in step 3 above 
        10. Save and close VBA Editor 
        11. Close and check in project 

         

  • TonyProctor's avatar
    TonyProctor
    Brass Contributor
    Dec 17, 2022
    A couple things to check on this:
    1. Open the schedule and verify there are NO blank lines in your schedule
    2. Verify that all of the enterprise resources STILL exist in your enterprise resources
    3. No assignments to summary tasks
    4. Look at your default Gantt chart view and fix any start/finish dates with the red squiggly lines.

    If all of those are good and still have errors, let us know and we can go down the list of other culprits.

Resources