Forum Discussion
jamesyenke
Mar 12, 2024Copper Contributor
Can't register for Microsoft Hardware Developer Program
When trying to sign in to register for the windows Hardware developer program, It throws an error saying that my account isn't a Microsoft account but it very much is. In fact, it's an Entra ID Globa...
- May 01, 2024Just to inform everyone here waiting for a solution to this problem: now the registration to Hardware Developer Program seems to be working again. I've been able to register and to submit our Secure Boot SHIM to be signed.
SimonSater
Mar 22, 2024Copper Contributor
Hello, We are experiencing the same exact problem no matter what we do we cannot get that registration page to load.
Prerequisites response:
- We do not
- We do from DigiCert
- We did and we made sure it was Global Admin
- We do and the CEO is even envolved at this point
From the partner protal we went to
https://partner.microsoft.com/dashboard/v2/account-settings/settings/programs
from there we clicked on "Get Started" for the hardware program that redirectes to
https://go.microsoft.com/fwlink/?linkid=831171
then we get the page that says
"Sign in with your Microsoft account to continue
We support only Microsoft accounts (Outlook/Live) for registering into the Windows Desktop Applications program."
I find it quite interesting that it says "Windows Desktop Applications program" even though we clicked on "hardware"? It has a different link to the Desktop Applications one too.
On the Global Admin account it says "Windows & Xbox" like it clearly seems wrong / broken.
We are quite puzzled and we would hope for a fix or a workaround as soon as possible please.
Kind Regards,
Simon
jamesyenke
Mar 22, 2024Copper Contributor
I opened a case with Microsoft and they just informed me that the portal is down indefinitely...
"I also wanted to point out to add to my last email that currently Hardware Registration is down for all users. We are aware that the hardware registration page is currently unavailable. We apologize for any inconvenience this may have caused. Our team is actively working to remediate the issue and restore the page as soon as possible. However, at this time we do not have an estimated time of resolution."
- alexgorexMar 25, 2024Copper Contributor
jamesyenke- it's very weird. We've been trying to register in this program for at least a month and every time we stumbled upon the same problem. It's far-fetched for me that one of the most important and requested feature on MS Partner Center doesn't work for everyone. It looks like an intentional block for an unknown reason.
P. S. We created a dozen support ticket to figure out if we can do anything with this issue but every time we get the same bounce and out ticket is just closed.
- SimonSaterMar 25, 2024Copper ContributorThank you for the update, that sucks as we need it badly.