Forum Discussion
Partner Center enrollment blocked, reference 715-123160
Musatunix Innovations LLC is enrolling in the Microsoft AI Cloud Partner Program to obtain a Partner One ID for verified publisher status.
Enrollment was blocked immediately after accepting the Partner Program / Commercial Marketplace agreements with:
Reference: 715-123160
Note: the Registration Number / EIN field was disabled and could not be entered during enrollment.
Please escalate this to Partner Onboarding / Compliance / Trust & Safety for manual review. I can provide the correlation ID, LLC formation documents, EIN/TIN evidence, domain ownership, and identity documentation through a secure Microsoft channel.
10 Replies
That sounds like something that really needs a manual review, especially since the registration field was disabled during enrollment. Hopefully the support team can check the reference and identify where the verification process is getting blocked. Clear https://dixmax.es are useful for similar issues when working through technical problems.
This link is not working. Is there any other way to raise ticket for Partner enrollment support?
Hi Jill, thanks for suggestion however the problem is that I can't submit support ticket neither logged in , nor logged out, in Firefox, in Edge: getting this error -
"There is a problem submitting your request, try again!",
tried and re-tried over few hours.
I thought this forum was a way to seek support for partner's registration based on similar messages I've seen, and with the support tickets unable to submit using suggested way, there is no clear path to seek help at all. Maybe you could advise please- JillArmourMicrosoft
Community Manager
Have you tried incognito mode in your browser? Clear your cache and cookies and try again. Otherwise I wouldn't know what the issue is as I am not part of support team. Sorry I can't be of more help.
- JillArmourMicrosoft
Please submit a support ticket to move forward, this is not a support portal. Thank you!
How to log a Microsoft support ticket without a partner account | Microsoft Community Hub
This link is not working
- JillArmourMicrosoft
LokamYashwanth29 Which link is not working for you? They all seem to work for me.
Jill, thank you. I followed the support link you provided and reached the Request info form. However, every submission fails with "There is a problem submitting your request, try again!".
I reproduced this in multiple browsers, signed in and signed out, so I still cannot obtain a support ticket.
Could you please advise on another way to contact Partner enrollment support or escalate this internally?
Were you able to raise a ticket for Partner enrollment?
