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sasa615201's avatar
sasa615201
Copper Contributor
Apr 22, 2025

Microsoft Store Developer registration

follow the link register store develper account: https://developer.microsoft.com/en-us/microsoft-store/register

 

I keep getting the following error message: Microsoft runs on trust. We engage in a rigorous set of evaluation and certification processes; as a result your request was blocked. If you require further information please reach out to Microsoft support with reference number: xxx and transaction ID: xxxx

 

I found this post and encountered the same problem, but he said that re-registering an account can solve it, but I re-created 2 accounts and it still doesn't work.

Microsoft developer registration | Microsoft Community Hub

 

what should i do next

 

7 Replies

  • jeffdalley's avatar
    jeffdalley
    Copper Contributor

    Just adding my +1 here, happening to myself and 3 colleagues as well over the past few weeks. 

  • Edosan88's avatar
    Edosan88
    Copper Contributor

    I have been encountering the exact same issue since March. I have been going through various customer support channels and nobody seems to understand where and why the issue exists. It is very tiring. Can support assist in this forum?

    • JillArmourMicrosoft's avatar
      JillArmourMicrosoft
      Icon for Community Manager rankCommunity Manager

      Unfortunately, this is not intended to be a support forum so they cannot assist you here. :(

  • This is something that needs to be taken care of by support. Do you have a current ticket logged? 

  • Coolestguy123's avatar
    Coolestguy123
    Copper Contributor

    I’m pretty sure it’s just broken right now. I’ve opened a thousand tickets and talked to support and nothing.

  • Coolestguy123's avatar
    Coolestguy123
    Copper Contributor

    I’ve reached out through so many support channels, had friends try, tried everything. I honestly don’t know why this is happening. Hopefully with some attention a new fix is found. 

  • bruinfan17's avatar
    bruinfan17
    Copper Contributor

    I’ve had the same error for about a week. Had a few friends try and they are getting it as well. Might be more of a widespread problem. 

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