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green6166's avatar
green6166
Copper Contributor
Nov 25, 2024

Cant enroll in programs nor contact support properly.

Hello  

i have been trying to enroll in the Microsoft partner program for the Xbox and market place.  however I keep being denied due to some kind of error on microsofts end  due to the fact that I cant reach support as I have no workspaces capable of selection in the little contact support form. I am attempting to ask someone to help me speak to an agent  so that my account can be enrolled and maybe even given the global admin permissions it is supposed to have aswell 

 

 

hopeful for future correspondence 

 

 

j green

 

    • HFHTW's avatar
      HFHTW
      Brass Contributor

      Do you also receive emails like following one:


      Thanks for your email. 

      Please know that we have escalated this matter to our engineering team, and they are working diligently to expedite the process for you.

      We acknowledge the inconvenience this has caused and appreciate your patience. Rest assured, we are doing everything we can to resolve this issue as quickly as possible.

       

      My feeling tells me that nothing is being done at Microsoft. The Microsoft engineering team is probably just one person fiddling around with Microsoft Codemonkey AI agents. 
      The expectation was high, the result absolute substandard and it just does not work.

      I have received similar emails in the past months that is why I do not trust such answers from Microsoft.

      • green6166's avatar
        green6166
        Copper Contributor

        Hello 

        I am yet to receive any further information ragarding my situation.  And i have been rather insistent. as far as to speak to support channels / other departments where i can from other methods.    it does feel as though i am ignored to be frank and while i have no right to judge people. i hoped for a more expedent response from them.   if you have any ideas at this rate ill listen.

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