Forum Discussion
Cpor Microsoft Information protection
Hi,
I have notices an issue recently that all of our cpor claims for Microsoft Informaton Protection shows as 0 paid avialiable units and 0 Monthly Active Users. Even though the customers have licenses that includes MIP and have MIP deployed. Have any one else experianced this problem and how have did you solved it? So far Microsoft haven't been that helpful. For us it's really important with these cpor claims in regards to our partnerships with Microsoft.
Br,
Henrik
9 Replies
- JillArmourMicrosoft
Community Manager
Henrik1904 I don't know anything about this, but I did ask internally and this was a response I was given. I am reaching out to one more contact to see if I can get more information.
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CPOR allows Partner to submit a claim to indicate which customer and workload they are associated with. Once the claim gets approved indicating a valid association, the MAU/PAU for that customer are pulled from IDEAS and displayed.
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Hi Jill,
Sorry for the late reply and thank you so much reaching out.
The problem is still there and I've tried to get answers in 2 or 3 tickets since this post. And still no answer from our partner center support regarding why our claims is not vissible. And here in sweden we don't have any at Microsoft that are good in questions regarding partnerships an CPOR.
You don't know any by chance person at MS that is really good at this?
Best regards,
Henrik
- JillArmourMicrosoft
Hello Henrik1904 I have sent your message to an internal team asking for resources or a contact. I can't be sure I will get either, but it's worth a shot! Stay tuned and feel free to leave another comment it you don't hear anything back by end of the week.
Thanks for being part of the community!
