Forum Discussion
Solved
Unable to launch the app
The New Outlook for Windows is not opening after a recent update to the app. The app gets stuck on the login screen while a new browser tab opens with an error message. I tried reinstalling the app b...
Confirming that this issue is resolved now. I can open & use the app normally. What is even better, everything synced back from cloud, so I just had to authenticate into my Google Accounts and that is it!
It was an app bug as I originally thought.
Thanks to the team for fixing this!
Thanks for sharing these, too kind of you 🙂
I have solved the problem by creating a brand-new account (while keeping the old one). The first thing I did was to make sure outlook worked and it did. Then transferred my old account to the new one. Took me the whole day with all the software/files to install and configure. So I think it was something in my old account that prevented the new outlook pre. running.
Hope this helps
Hope this helps
- Thanks. Good luck to you.
- oh got it. I have too many apps and data to move over so I will do it somewhere after Windows 11 v23H2 gets released, performing a clean install.
Until then, will find if this can be solved without an account switch.
Glad the issue is resolved for you. - local first and after I was sure it was working; I have converted the new account to my MS account
- By new account, do you mean a new Windows Local Account?
