Forum Discussion
Rohit Yadav
Aug 04, 2023Bronze Contributor
Unable to launch the app
The New Outlook for Windows is not opening after a recent update to the app. The app gets stuck on the login screen while a new browser tab opens with an error message. I tried reinstalling the app b...
- Sep 06, 2023
Confirming that this issue is resolved now. I can open & use the app normally. What is even better, everything synced back from cloud, so I just had to authenticate into my Google Accounts and that is it!
It was an app bug as I originally thought.
Thanks to the team for fixing this!
Rohit Yadav
Aug 14, 2023Bronze Contributor
CenkT32 oh, can you please share link to the feedback(s) you saw in Feedback Hub? Would be very helpful.
CenkT32
Aug 14, 2023Copper Contributor
https://aka.ms/AAm2aj3
https://aka.ms/AAm2n7y
https://aka.ms/AAm396f
these links will open in Feedback Hub app.
https://aka.ms/AAm2n7y
https://aka.ms/AAm396f
these links will open in Feedback Hub app.
- CenkT32Aug 23, 2023Copper ContributorThanks. Good luck to you.
- Rohit YadavAug 23, 2023Bronze Contributoroh got it. I have too many apps and data to move over so I will do it somewhere after Windows 11 v23H2 gets released, performing a clean install.
Until then, will find if this can be solved without an account switch.
Glad the issue is resolved for you. - CenkT32Aug 23, 2023Copper Contributorlocal first and after I was sure it was working; I have converted the new account to my MS account
- Rohit YadavAug 23, 2023Bronze ContributorBy new account, do you mean a new Windows Local Account?
- CenkT32Aug 23, 2023Copper ContributorI have solved the problem by creating a brand-new account (while keeping the old one). The first thing I did was to make sure outlook worked and it did. Then transferred my old account to the new one. Took me the whole day with all the software/files to install and configure. So I think it was something in my old account that prevented the new outlook pre. running.
Hope this helps - Rohit YadavAug 14, 2023Bronze ContributorThanks for sharing these, too kind of you 🙂