Forum Discussion
The reminder will not appear because the item is in a folder that doesn’t support reminders. .....
"If you want events to sync to icloud, you need to create them in the icloud calendar folder. If you create an event while viewing a mail folder, the event goes into either the calendar in that data file or the default data file calendar (if the data file doesn't have a calendar folder). It doesn't matter what calendar is visible in the calendar navigation pane - unless you go into the calendar and create the event there, then it goes into the selected calendar. "
I'm viewing the icloud calendar folder when i create the event in that very calendar that gives the error message and now doesn't sync with icloud. The selected calendar under "My Calendars" is "Calendar-iCloud." The "Calendar-Archives" is listed, but not selected. What am I doing wrong? Isn't the selected calendar the default or do i choose that "default" somewhere else? And do I need to sign off of the iCloud app and sign back on as I listed above?
FYI: I have a desktop version of Outlook. So I only sync my email address labeled folder (the ost file) to get mail, contacts and appointments and avoid duplicates, right?
Under my profiles, "Archives" is selected as my default. Do I want to choose "iCloud" or "email name.net" (the .ost files) as my default?
Thanks again.
Short version: I'd set the ost as default since you use icloud.
Long version: When you set an imap data file as default, it creates default calendar, contacts, tasks folders labeled 'this computer only'. If anything happens to the ost file, you lose anything in those folders. Typically, with icloud enabled, you shouldn't have much in those folders, but it depends on your habits... icloud doesn't scan the folders and move contents to the icloud after the initial setup.
If your habit is to go to the icloud calendar, tasks, or contacts folder to create new items, then the risk of data loss is low and setting the ost to default will be fine.
If you typically use the new item button from the mail folders to create contacts, events, or tasks, you need to use the move to folder command to move them to icloud folders instead of save and close or move them to the icloud folder later. if you don't anything in the 'this computer only' folders will be lost if something happens to the data file.
I changed to the OST file as a default. I can create an appointment in the calendar in front of me, but I still get the same error “The reminder for “xxxx” will not appear because the item is in a folder that doesn’t support reminders. Is this ok?” It also does not sync with my iPhone.
Outlook also added yet another calendar option under “My Calendars” called “Calendar (This computer only) – email@comcast.net.”
I closed Outlook. I then signed out of iCloud and back in. All items seem to have copied back into Outlook. I opened Outlook and I have selected Calendar – iCloud. I can still create an appointment here but it still doesn’t sync with my phone and I get the same reminder error message. Again, my default data file is file name@comcast.net.ost and not name@icloud.com.ost, in case i misunderstood you.
What did I do wrong?
Hello Diane,
Got time to help?
