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SKonopelko's avatar
SKonopelko
Copper Contributor
Jan 04, 2022

Tags Categories are disabled for M365 Business Plan, how to enable it?

Hi 

I was trying to setup Tags to Categorize mails: however they are all disabled. This is crucial element for a daily tasks. I was trying to search help on a different sites, and checked settings.
Could you please help me to enable it?

See below screen 

 

office 365
outlook for windows

1 Reply

  • SKonopelko's avatar
    SKonopelko
    Copper Contributor
    Jan 05, 2022

    SKonopelko 
    Please disreagard topics. Categories were disabled because I've used IMAP/SMTP mailbox option, instead of POP/SMTP.

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