Forum Discussion
Some Events Not Syncing With All Apps
I cannot figure out what the issue is, but some events are not showing up in all my calendar apps: Outlook for Mac, Apple Calendar, Fantastical, Dato and Teams.
I just added an event using Outlook, and it is not showing in Apple Calendar or Dato, but it shows in Fantastical, Outlook and Teams. I added one using Fantastical's menu bar and it didn't show in Outlook or Teams. There is no rhyme or reason; syncing is just not consistently working.
22 Replies
- LisaHendricksonIron Contributor
Ian_Lewis So I setup my mac and I added my 365 account to the mac calendar. I tested an event and it did not show up on my 365 account. I looked and realized that the iCloud calendar was the default, so I turned it off as I don't use it and when I did another test, it worked ok. My test cal event showed up quick. Maybe that's what is happening to you?
- Ian_LewisCopper Contributor
LisaHendrickson, that's interesting. In Apple calendar, my default calendar is set to "Selected Calendar". If you create an event on the Office365 end, does it replicate to the Apple calendar? Earlier today, I found that I was missing a handful of events in the Apple calendar, but now they are there. I did request a sync at the time, but nothing immediately happened so maybe it just took a while. I'm not wondering if I select a different calendar, do Office 365 events sync? I'd hope that it doesn't work that way - I shouldn't have to do anything to get calendars synced across. Yes, if creating them at either end I need to create them in the correct calendar. I've been doing this regularly with 3 different calendars for several years.
- LisaHendricksonIron Contributor
I turned off all my calendars but the Exchange, so when I see it "selected calendar", it shows me an orange "calendar" which is just Exchange for me. You probably have a few calendars. You should not need to hit sync as Exchange does it automatically. Gmail/iCloud also should run automatically. Take a look at all the accounts in the calendar accounts area. Gmail, Exchange, Yahoo, iCloud, outlook.com all can have a synching calendar, that might be some of the confusion.
- LisaHendricksonIron Contributor
Ian_Lewis I might have to boot up the Mac now, thanks for the push. I'm super curious about this now. I'll report what I find this weekend.
- Ian_LewisCopper Contributor
Actually, one thing I noticed today is that some test events that I created in Outlook app and OWA yesterday, and deleted yesterday, are showing in Apple Calendar today. I'm not sure why the updates would be so slow on the Mac. I'm also not sure if that's what is happening when events just don't appear - maybe they're just held up somewhere? In any case, surely "Refresh Calendars" should kick that along anyway?
- LisaHendricksonIron Contributor
I'd start with going to OWA and then creating a test event. See what devices see it and which ones don't. The devices that don't see it, might need to be removed and added back. You can do the opposite too, put an event on each program/device and name it "test mac cal" "test outlook cal" etc. The testing helps me figure out what is going on.
- Ian_LewisCopper Contributor
I have the same issue with some events not showing in the Apple Calendar app. New events created in Outlook app or OWA will appear on iPhone Calendar, but not on Mac. Events created on Mac calendar will not appear anywhere else. Events created on iPhone appear o Outlook and OWS, but not on Mac. The issue appears to be with Apple Calendar. I have recently deleted my exchange account and re-added it to try to resolve the issue, but it's clearly still there. Basically, I can't trust the Apple calendar view as some calendar updates seem to get lost. I'm not sure what asking for calendar refresh does, but it doesn't seem to invoke a full sync.
- LisaHendricksonIron Contributor
Hi Ian, do you have Malwarebytes on the Mac by chance? VPN/Firewall?