Forum Discussion
Reply All from Shared Mailbox removes Sender Address and Duplicates Shared Mailbox Address
From what you're saying it sounds like Automapping is optional? How do I switch it off and try what you're suggesting?
It's optional, but need to be configured via PowerShell. Remove the permissions and re-add them with Automapping turned off:
Remove-MailboxPermission mailbox -User delegate -AccessRights FullAccess
Add-MailboxPermission mailbox -User delegate -AccessRights FullAccess -Automapping $false
The mailbox will not automatically appear in Outlook then. To add it (as additional account), use the File menu -> Add Account -> Enter the shared mailbox email address and dont enter password. When prompted for credentials, enter the UPN/password of the delegate user.
- is there a solution for this issue. I believe removing auto-mapping is not the solution. could this be related to how the account was setup?
We migrated to O365 in our organization and also in five customers organization.
Everyone has this problem with the standard O365 configuration and deploy settings, I believe there's no simple solution and everyone thinks it should be fixed.
We have single persons who owns mailbox in two or three domain of the same company, they obviously pay for just one account with two "shared" mailbox for them only (I do the same with two of our domains). The issue persists and they complain a lot, I hope some kind of fix will be available.
Would doing this have any impact on our ability to convert the shared mailbox to a regular mailbox at a later date?
No, that's simply "client access" method, doesnt affect any of the mailbox properties.
