Forum Discussion
Outlook 2007 search on Windows 11 fails by returning no results
- Sep 25, 2021
Hi, I finally fixed the problem on Windows 11 by simply going to:
Control Panel->Indexing Options->Modify->Unchecked "Microsoft Office Outlook"
Save everything and restart the Outlook.
Now I can search my mail box.
I thought keeping outlook checked is the right thing to do.
But Microsoft interface and docs, sometimes are not intuitive.
Hope this helps.
Paul_GBThanks fro responding so promptly to my message
Fantastic !! yes that worked.
I unchecked the boxes in indexing options in Control panel and as you suggested also in Outlook's options . Restarted everything and the search feature now functions. This was causing problems since the upgrade as I'm running a business where a lot of emails come in and don;t always get categorised.
THanks again to you and Beker.
The fix is out - check for updates -
March 28, 2022—KB5011563 (OS Build 22000.593) Preview (microsoft.com)
- Orlando418Apr 01, 2022Copper ContributorHi DIane
thanks for providing that link. I am assuming that this fix addresses the above issues? I have been a little nervous applying fixes in the past in case they cause other problems, but I will apply it iand hopefully it does in fact correct the outlook search issue.
I notice on reading the info in the link that it states "Addresses an issue that affects searchindexer.exe and prevents Microsoft Outlook’s offline search from returning recent emails." so I guess it does.
I will try it and will see.
Thanks- Kenny_K-Bike_StrydomMay 15, 2022Copper Contributor
Unchecking everything everywhere and restarting OUTLOOK 2007 using the EXIT command fixed it! Orlando418
- Orlando418Apr 03, 2022Copper ContributorThanks again DIane
I downloaded and installed the fix but it didn't resolve the issue. What it did do, was everytime I opened Outlook 2007 the search feature worked but only at the first attempt. After that it reverted bck to the orginal problem. I.e I need to go back and uncheck outlook in the index options in settings.
I think i did all that was required for the fix - download and instal.
Any other suggestions would be welcome as the search feature in outlook is quite useful considering how many emails come in
Regards
Orlando