Forum Discussion
https://support.microsoft.com/en-us/office/searching-current-folder-of-an-auto-mapped-shared-mailbox
I saw this Microsoft article. Has anyone encounter this before? Is the only option WAIT FOR MICROSOFT?
3 Replies
Hi Yip_Loong_Kong,
if you are refering to this article:
Searching Current Folder of an auto-mapped shared mailbox in Outlook Desktop returns no results or results from other folders - Microsoft Support
While the issue is under investigation, you can use this as a workaround:
Add a shared mailbox as an additional account in Outlook Desktop - Outlook | Microsoft Learn
Please click Mark as Best Response & Like if my post helped you to solve your issue.
This will help others to find the correct solution easily. It also closes the item.If the post was useful in other ways, please consider giving it Like.
Kindest regards,
Leon Pavesic
(LinkedIn)The workaround is not applicable for manual-mapped shared mailbox. . How long do we have to wait for a fixed solution?
Hi Yip_Loong_Kong,
I understand your concern.
I recommend you to give feedback directly to Microsoft.
You can do that by clicking on Help > Feedback in your Outlook.
You can also post your issue in Microsoft Feedback Portal:
Outlook · Community (microsoft.com)
Please click Mark as Best Response & Like if my post helped you to solve your issue.
This will help others to find the correct solution easily. It also closes the item.If the post was useful in other ways, please consider giving it Like.
Kindest regards,
Leon Pavesic
(LinkedIn)
