Forum Discussion
_Scot_
Microsoft
MicrosoftHigh CPU Use on all Office Tools
This week and maybe last week, my machine (I7 laptop) has been running the fans excessively. I took a look yesterday and found:
Not actively doing anything, just files open. Anyone els...
_Scot_ Hey! Found a very similar issue that includes doing an Office repair
_Scot_Microsoft
MicrosoftChristianBergstrom, thanks again. Tried the repair, tried removing and re-installing and unfortunately:
- _Scot_
_Scot_ I did find a work around. If I disconnect from the net, start the tool then re-connect, it never goes into the high CPU use mode. Bizarre but I can live with it.
- Thanks for the update. Sounds odd. Wonder if it’s related to the telemetry settings, do you know if it’s enabled for you? https://docs.microsoft.com/en-us/deployoffice/compat/manage-the-privacy-of-data-monitored-by-telemetry-in-office
As you asked about a support tool previously. Maybe not applicable now as you reinstalled, but good to know!
SaRA
https://www.microsoft.com/en-us/download/100607I have the same exact problem and the same workaround worked for me too. Hope they fix it in the next update. Also, if it helps, we don't have telemetry enabled.
