Forum Discussion
Anyone else hate the New Desktop Outlook?.
Hello people
I was wondering if anyone else Hated the Desktop version of Outlook?. To me its slower and unresponsive compared to previous versions. Even Windows Mail was faster and the brings up old email accounts that you deleted and no longer use long ago.
It seems while good intentions this one has not been tested properly. Just shoved out the door. And lastly trying to find Emails that your sent or received is another nightmare. You have to restart twice before it finally decides oh look there emails.
14 Replies
What a mess, it lost all my signatures, lost all my contacts. It is so clunky to move between emails. It is a disaster.
I absolutely hate it. It has impacted almost everything I do and made it slower and worse. I have tried to go back to the old outlook however it has also stopped working properly. I hope Microsoft roll back this awkward and annoying update.
Unfortunately, Malouki , I doubt that is going to happen now. It is very different that is for sure, though there are some things I am beginning to get used to, but there are so many features from the old Outlook that are missing and likely to never appear in this version. Some of them are gradually coming across though many just are gone.
I rebooted my computer and it automatically updated to New Outlook. What a surprise. A rotten surprise. And it will not recognize my email address so I can't even open it. On top of that, I have only a few days left to input the license key or lose all of the Microsoft Office 2019 apps. I cannot find the license key, it's gone, and not on Carbonite either, and it should be there. The Chat room people gave me a bunch of instructions to fix Outlook and repair as well. Nothing worked. Then they gave me a Microsoft number that does not provide any advice, help, free or otherwise. As a former quality engineer, and a **bleep** good one, I'm wondering what they are doing at Microsoft these days. Call me angry.
A weak and less capable tool, hidden behind a refreshed display and foistered on us in a way that can only be described as 'typically, dictatorially, American'! I don't need mountain backdrops or changed icons, to keep Microsoft employees employed in valueless activities. The inability to re-order the list of accounts (why remove that from the older version?) and its failure to open in the condition you shut it down (again in the older version) are just two major failings for me. Having to reload all my accounts was tiresome, annoying and unnecessary. Initial I could download the older version from 365, but now even this downloaded version has updated, without my authority. This arrogant intrusion, coupled with the significant price increases in 365 over the last couple of years leaves my searching for an alternative before next renewal.
I do not want to use the online version of Outlook that is being pushed on me. It's glitchy, while the old version is excellent. Just because someone needs a job does not mean they should create a "new" product that is nowhere near as good as the original. It's crucial to learn how to code effectively before attempting to "fix" a product that is already a fantastic work tool.
In my opinion, I really dislike the new desktop version. The old product was much better. I want to emphasize that I do not want to use the new Desktop Outlook, and I would appreciate it if I were not continually asked to use it. I tried it last year, and it was awful.
While I don't hate it, its user interface is excellent. However, it's extremely slow—even on high-performance PCs—and plagued by numerous bugs. It almost feels as if we, including corporate users, are being treated as beta testers, which is rather disappointing.
GianniTic...it will get better for sure. In many ways, it is still way behind the Classic Outlook though with functionality and the ability to customise views etc. And sadly, that's probably not going to change unfortunately. There are some useful new features being added too of course. BUT, I'm totally with you, the way this product was released was awful! Let's hope they never try to pull that stunt again!
RobSoto...I just don't get why they released it so early to everyone? A year ago, it was nowhere near ready for the general public. Much better now...but they have shot themselves in the foot here, because so many people don't like it. ...which I get is normal with a such a different design but at least get it close! 😉
GeoffLCS In short, I think it's Microsoft's MO. Build a solution to 80% and let the user community cover the last 20% of development costs, at the expense of a negative first impression. It's not always like that, but this one is particularly noticeable. Public previews are usually where the big stuff is taken care of. Perhaps Outlook deserved a longer public preview before going GA.
Darren77999I think what we're seeing in the new Outlook is a deep focus on quality UX design (and I personally love it) but at the cost of performance. While the slowness is not a big problem for me, the bugs are frustrating sometimes. Small issues are not a big deal when the frequency is low. But when the small bugs happen all the time, it can be exhausting. Like any product from Microsoft, it will get better with time. But to your point, first impressions can ruin adoption.
Is your computer relatively new? I had an old PC that did not like the new Outlook one bit. Once I moved to a new machine, it was very fast.
Darren77999 I presume you mean the new Outlook, right? I'm testing it on one of my devices. I do find it a bit slower and even sometimes clunky compared to the Classic Outlook. One frustration is when you single click in a Calendar timeslot, it automatically opens an appointment...argh. Also, opening the Calendar and/To Do in the "My Day" option takes at least a minute to update!
There are some things I like btw, but it has been released way too early in my opinion!Refreshing the UI is a positive move, especially for better integration of Copilot and other features. Some of these features were entirely absent in the previous version, which makes the update even more appealing. However, I agree with the mentioned glitches; the overall experience feels cumbersome and oddly "emulated," almost as if it's running on a low-memory virtual machine—despite the fact that I'm using an HP EliteBook i7 with 32 GB RAM. It’s undeniably frustrating.
