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dominik380's avatar
dominik380
Copper Contributor
Aug 03, 2024

Tag search not showing all photos

Hi!

 

When i search for a picture with a tag the result is only showing a few pictures.

 

I have around 1000 photos with this tag. I tried with and without hash sing. Both is not working.

 

Br

  • EromirStival's avatar
    EromirStival
    Copper Contributor

    I have almost 700GB of photos with biggest part of it with tags and one drive never returns me pots when searching for tags I am sure I have. The searching is so weak when comparing with google photos!

     

    All pictures are tagged, as you can see below

    also tags are visible on onedrive on line

     

    But the seach return NOTHING!🤬

     

  • NikolinoDE's avatar
    NikolinoDE
    Gold Contributor

    dominik380 

    Here are some possible reasons for this issue and steps you can take to resolve it:

    1. Check OneDrive Indexing

    • Indexing Delay: If you recently tagged or uploaded the photos, there might be a delay in OneDrive indexing these tags for search. Wait a little while and try searching again.
    • Refresh OneDrive: You can try to force OneDrive to re-index the files by restarting the OneDrive app or logging out and back in again.

    2. Check Tagging Method

    • Consistent Tagging: Ensure that the tags are consistently applied across all the photos. Sometimes tags might be added in different ways or formats (e.g., using capital letters in some tags and lowercase in others), leading to inconsistent search results.
    • Using the Right Metadata Field: Verify that you are tagging the photos correctly. Sometimes, tags added in certain photo management tools may not be recognized as search tags by OneDrive.

    3. Use Different Search Methods

    • Search Syntax: Try searching for the tag without the hash sign (#) or other special characters. OneDrive search might treat the hash as a separate character and not part of the tag.
    • Search by File Properties: Instead of using tags, try searching by other properties like the file name, date, or other metadata to see if the photos appear.

    4. Clear OneDrive Cache (On Desktop App)

    • If you are using the OneDrive desktop app, clearing the app's cache might help in resolving search issues. However, there's no direct option to clear the cache within OneDrive, so you may need to sign out and sign back in to reset its cache.

    5. Use OneDrive Web Interface

    • Web vs. App Search: Sometimes, the OneDrive app might not display search results as effectively as the web version. Try performing the search directly from the OneDrive web interface to see if the results differ.

    6. Ensure OneDrive is Up to Date

    • Make sure your OneDrive app is updated to the latest version. Microsoft frequently updates OneDrive, and a newer version may fix issues related to search functionality.

    7. Check for Sync Issues

    • Ensure all files are fully synced between your device and OneDrive. Sometimes, unsynced files may not appear in search results.
    • You can check the sync status by clicking the OneDrive icon in the system tray (Windows) or menu bar (Mac).

    8. Search on Another Device

    • If possible, try accessing OneDrive and searching for the tags on another device. This can help determine if the issue is device-specific.

    9. Check File Formats

    • Ensure that the files you're searching for are supported by OneDrive's search function. Some file formats may not support tags, or the tags may not be recognized properly.

    10. Contact Microsoft Support

    • If none of the above solutions work, consider contacting Microsoft Support for assistance. Provide them with specific details about the tags and search issues you're experiencing.

    Summary

    By following these steps, you should be able to troubleshoot and potentially resolve the issue with OneDrive not showing all photos tagged with a specific term. If the problem persists, it may be related to a bug or limitation in OneDrive's search functionality, which Microsoft Support can help address. The text and steps were edited with the help of AI.

     

    My answers are voluntary and without guarantee!

     

    Hope this will help you.

    Was the answer useful? Mark as best response and Like it!

    • KarzAndreas's avatar
      KarzAndreas
      Brass Contributor

      NikolinoDE - I AM on the web version, I have tousands of pictures with mountains and OneDrive find 16! I have a beard 10 years and when I search for "beard" OneDrive find NOTHING. Also when I search for a region, I search for "Schweiz" (the most photos are taken in Switzerland) => 12 results, search for "switzerland" => 0 results. Sardinien => 4 results (there are also over 500 pics from Sardinia in my photo folder.

      Is this that magic AI where Microsoft always talking about????

      • NikolinoDE's avatar
        NikolinoDE
        Gold Contributor

        KarzAndreas 

        It sounds like you're dealing with some frustrating limitations in OneDrive's search functionality. The issues you're describing could be related to the way OneDrive’s AI recognizes and tags images, as well as limitations in how the search system processes those tags.

        Here is a point that might help you further.

        AI Recognition Limitations

        • AI-Based Tagging: OneDrive uses AI to automatically tag objects and places in your photos. This means that the results depend on how well the AI recognizes and categorizes the content of your images. It can sometimes be inaccurate or inconsistent.
        • Language Sensitivity: If you're searching for tags in multiple languages, such as "Schweiz" and "Switzerland," the AI may treat these as separate terms. It might not fully understand that they refer to the same location.

        Try searching with variations of the terms you’re using. For example, you could try both "Sardinien" and "Sardinia" or check if there’s a pattern to how the AI recognizes specific objects or locations in your photos.

         

        This is just an approach that might work, otherwise I can't think of anything else.

         

        Thank you for your patience and understanding

  • NikolinoDE's avatar
    NikolinoDE
    Gold Contributor

    Moaning doesn't help anyone, especially not yourself. Suggested solutions or general suggestions always help. For your information, I am not an employee of Microsoft or associated with them in any way, other than that I am a user like you who just wanted to help. If the solution approach didn't help you, just ignore it, that's completely sufficient.

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