Forum Discussion

Gazzr156's avatar
Gazzr156
Copper Contributor
Dec 03, 2022

Stolen laptop can't access one drive

I recently had my.laptop stolen. Fortunately my files have mostly been backed up on OneDrive which was set up when I first purchase the laptop. However I can't recall what an username or email I uaed and the password. Any ideas how I can get reminded of the user password at least. The password I can work out or reset it. I'm not 100% as ure was onedrive but as was windows 7 I assume one drive. I always rember between desktop and the c: drive and any other drives such as those when attach phone or other devices. I remember the external.memory being in between on the file explorer. Can anyone help me? Was thinking if I supply my regular used IP address or can find the device or laptop name can Microsoft help me at all..I had around 8 years of photos on there.

 

Please please help thanks.in advance.

 

  • MikeWWW's avatar
    MikeWWW
    Iron Contributor
    If you paid for OneDrive then you should be able to find the email information from your financial records and use that to reset your password. You may need to contact Microsoft
    • Shorty's avatar
      Shorty
      Copper Contributor

      Hi can someone please contact me due to my device being stolen and my account being hacked.. please contact me asap please and thank you, I will also give you my account information plus screenshots of laptops accessed on my account as my devices.

      • MikeW2000's avatar
        MikeW2000
        Copper Contributor

        Contact Microsoft directly. This is a community forum and no one here can assist in this matter - you may just get scammers who will steal your identity 

Resources