Forum Discussion
Shared folders not synchronising locally
There is a known issue by which users on OneDrive V1 are finding that folders shared with them are not synchronising on their local machines. This will continue until those users are migrated to OneDrive V2. How can I prompt that migration to happen immediately. The work arounds are difficult, with file versions getting out of step and data being lost.
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Shared folders not appearing in local sync is a known issue with the legacy OneDrive client, and it won’t get fixed unless you move to the modern OneDrive (V2 – based on OneDrive.exe).
What to Do
Identify and stop Groove.exe.
Click the gear icon > Settings.
Unlink this PC or Stop syncing a folder.
Exit Groove.exe entirely.
Launch or install OneDrive.exe
https://www.microsoft.com/en-us/microsoft-365/onedrive/download
Sign in and set up syncing
Open OneDrive.exe.
Sign in with your Microsoft account.
When prompted to set up folder sync, be sure to check “Shared folders” (if available) or add them afterward (see below).
Use “Add shortcut to My files” for shared folders
Go to OneDrive online.
Open the "Shared" section on the left.
Find the shared folder > Click "Add shortcut to My files".
Check that files now sync locally
If shared folders still won’t sync, check that:
The shared folder is added to "My files" (not just in “Shared with me”)
Your OneDrive folder location has enough permissions and disk space
You're using a supported version of Windows 10 (1903+) or Windows 11
My answers are voluntary and without guarantee!
Hope this will help you.
