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SM-03's avatar
SM-03
Copper Contributor
Apr 05, 2025

OneDrive SYNC client not showing 'Shared folder'

The issue of having the 'shared folder turned into an internet shortcut' was solved for me a week ago. as both of the accounts are migrated on new OneDrive (V2) but I'm facing another issue even after migrated to the v2.

 

The problem is,

 

In Windows OneDrive SYNC client, from its settings/account/choose folder,

the 'shared folder' is not showing over there. Therefore, I can't choose which folder/file to sync (selective sync that's called), and all the other unnecessary folders into that shared folder, which I don't need or require, are being synced and downloaded on daily basis, eating my bandwidth as well as storage space.

 

I mailed this issue to MSFT but they didn't respond with anything conclusive, except asking to uninstall/reinstall/reset OneDrive, which I already did everything, so posting it here.

 

has anyone else faced or experiecning this same issue? Any workaround?

My post in MSFT forum with screenshots here: Check this out for better understanding of this issue. 

https://answers.microsoft.com/en-us/msoffice/forum/all/onedrive-sync-client-not-showing-shared-folder/cae9231f-4c02-4861-8a3b-aafe7b3e10c5

2 Replies

  • When someone is sharing a folder with you, don't use the SYNC button as i faced a lot of issues using this option, Just use the "add shortcut to my files" it's better and easy to use without any problems.

     

    Best

    Ahmed Masoud

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    • SM-03's avatar
      SM-03
      Copper Contributor

      Ahmed_Masoud97 

      To clarify,

      I've already added the shared folder into my files section via that "add shortcut to my files" you mentioned.

      That's the basic so I didn't mention it on my OP.


      but still, there's this problem of not having or seeing it under the OneDrive SYNC app/settings/account/choose folder

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