Forum Discussion
OneDrive stuck on "signing in"
Hi,
I'm trying to use Onedrive and Onenote, but it seems to be really terrible 50% of the time. Sometimes when I log on my pc, it says I have to log in, and in doing so, is stuck on a "signing in" loop, until it says some error code about me not having an internet connection.
Here's what I've tried:
1. Close and open Onedrive
2. Removing auth from the pc and adding it again
3. Reinstalling Onedrive
4. Change Wi-Fi
5. Do a /reset in Windows run AND cmd
6. Update drivers
7. Install the newest Onedrive from the website
8. Try the app-version found in Windows Store
What am I supposed to do? I don't want to restart my pc every time it doesn't work, that's a terrible fix.
50 Replies
Same issue. I cannot get OneDrive to run on my laptop. Tried installing different versions. Tried uninstalling and reinstalling. Tried downloading from different sites. Tried logging in multiple times. I am able to login to OneDrive on the web just fine, no problems.
There is another one time solution. We switched from Dropbox to OneDrive when we get MS365. This issue you mentioned appears quite often, and other problems also. It's a crap product and difficult to use, after certain group of people took over the product at MS (wildly seen this inside info from a comment of Youtube video). I am relieved with using Dropbox, more reliable for our simple job of sync documents and share.
Done those steps mentioned. Found out that I've input the DNS IP to resolved the one drive application to login.
Got the same issue here, tried all the troubleshoots.
All worked fine till yesterday (i believed in the update...) and know i cannot work.
Sadly this is the sixth time this error orroured on Microsoft PCs.
Even Login here to write this comment was a hellride.
I have tried almost everything (unlinck, delete cche, pause syncing, etc, but niothing works.
I have windows 11 and I can't even find onedrive at the web application. Is there anything else to do?
- I encountered the exact issue with yours and tried every solutions almost, but didn't work on my Windows 10 22H2 19045.5011. Finally, I got this solved easily just by installing the latest version of OneDrive application. The folder setting appeared immediately after signing in. The Microsoft link is below:
https://www.microsoft.com/en-ca/microsoft-365/onedrive/download
Good Luck! - For me removing OneDrive with revouninstaller and restarting the device had fixed the problem, make sure you delete the registries with revo uninstaller as well. Hope that helps
- Mine did not work when installed via Microsoft Store, but it worked when downloaded via Website: https://www.microsoft.com/en-us/microsoft-365/onedrive/download
Installing from the website https://www.microsoft.com/en-us/microsoft-365/onedrive/download solved my problem.
Same, installing from the website solved my problem
- hi, if you used any vpn software in your windows, just go to control panel> internet options>connections>lan setting and uncheck "proxy server" checkbox.
- Had a similar issue for 10 days with multiple users, the below steps did help:
- Azure AD non-interactive sign in logs showed the application "OneDrive SyncEngine" failures with error code 50020 and the resource tenant ID in the details was pointing to our previous tenant before the T2T migration.
Performed the below steps:
- Removed all the WPJ accounts from "Access Work or School accounts".
- Removed the registry key HKCU:\Software\Microsoft\Office\16.0\Common\Identity
- Removed
"C:\users\%username%\Appdata\local\microsoft\onedrive\settings\PreSignInSettingsConfig.json"
- Removed "C:\users\%username%\Appdata\local\Microsoft\OneAuth" and "C:\users\%username%\Appdata\local\microsoft\IdentityCache"
- Removed all OneDrive and Microsoft related credentials from credential storage.
"rundll32.exe keymgr.dll,KRShowKeyMgr"
- %localappdata%\Microsoft\OneDrive\onedrive.exe /reset (This failed hence unlinked OneDrive from the device and re-added)Well, it's a year later, but this worked great for me! Thanks for taking the time to share!
