Forum Discussion
maglu
Jan 07, 2024Copper Contributor
OneDrive stuck on "signing in"
Hi, I'm trying to use Onedrive and Onenote, but it seems to be really terrible 50% of the time. Sometimes when I log on my pc, it says I have to log in, and in doing so, is stuck on a "signing in...
maglu
Jan 08, 2024Copper Contributor
Hi Leon
1. I've already tried 3 times to remove Onedrive credentials
2. I can't unlink it, because there's isn't an account linked to it; I can't log-in!
3. I've already tried resetting it multiple times, even using CMD to do it,
1. I've already tried 3 times to remove Onedrive credentials
2. I can't unlink it, because there's isn't an account linked to it; I can't log-in!
3. I've already tried resetting it multiple times, even using CMD to do it,
LeonPavesic
Jan 09, 2024Silver Contributor
Hi maglu,
thanks for the update, I'm sorry that you are still having the issue with OneDrive.
Here are a few more things you can try:
Firewall and Antivirus Settings:
Check your firewall and antivirus settings to make sure they are not blocking OneDrive's connection. Temporarily disable them and see if the issue persists.Check Date and Time Settings:
Make sure the date and time settings on your computer are correct.Run OneDrive Troubleshooter:
Open Settings, go to Update & Security, then Troubleshoot. Look for and run the "Windows Store Apps" troubleshooter.Check for Windows Updates:
Ensure your operating system is up-to-date.Uninstall OneDrive:
Uninstall OneDrive, restart your computer.Delete the existing local OneDrive folder:
After uninstalling OneDrive, you could try deleting the existing local OneDrive folder and then reinstall the OneDrive App.
If none of these steps work, it might be best to reach out to Microsoft Support directly for further assistance.
Please click Mark as Best Response & Like if my post helped you to solve your issue.
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Kindest regards,
Leon Pavesic
(LinkedIn)
- Peter_HungMay 11, 2024Copper Contributor
LeonPavesic Thank for your suggestions but in my case I tried all the things you suggested and failed. But based on your Item 3 " Run OneDrive Troubleshooter: " I think about Windows Troubleshooter.
I ran it, selected the application OneDrive and when windows asked about the issue I got and I select the Issue related to Display and it SIGN-INed successfully. Thank God.So I share my experience here maybe help someone else.
P/s: I run Onedrive version 21.220.1024.0005 on Windows server 2012 R2
- Kevil870May 15, 2024Copper Contributor
I follow all step but still stuck at here 2 day. Anyone resolve issue on Window server 20212 like this Thanks
- kuzma2000May 16, 2024Copper Contributor
Kevil870On my 2012 Onedrive also stopped working. I found an ODL utility to inspect OneDrive logs. In the logs, I found a "UserAgentBanned" entry. On version 21.220 and on version 21.230. I think this is the end station for Server 2012. Microsoft has blocked older clients that can still be installed on Server 2012 : 21.320. Apparently you need to migrate to 2016
- magluJan 23, 2024Copper ContributorUpdate: There's something wrong with Windows. 50% of the time it doesn't work properly and is what causes this bug. If Windows isn't "booted" correctly, the screencut function doesn't work, OneDrive and related apps doesn't work, and some other apps seem to not work (e.g. my drawing pad software).
Has this behaviour been seen before? I can't figure out what causes it - magluJan 20, 2024Copper ContributorHi again.
From what I can see, I can log in to my personal account with ease. However, trying to log in to my Universities OneDrive account gives this error. I don't know why, maybe it's a security problem with Windows. I still can't find a fix, and I'm really disappointed with how janky it is.